INTEGRITY ... COMMITMENT ... IMAGINATION ... TEAM WORK ...

As a global leader in the imaging technology and office automation industry, these are the qualities Ricoh Americas Corporation seeks in our staff.  Recognized worldwide for high quality products and superior customer service, Ricoh is committed to taking the lead in designing the future of this exciting and evolving industry.  If you are a highly motivated professional with the talent we seek, now is the time to join Ricoh Americas Corporation!

As a Customer Service Assistant II, you’ll be responsible for responding to customer inquiries via telephone and email, researching and resolving customer billing issues, and performing data entry and order processing.

Qualified candidates must possess:

• 2 or more years of directly related experience in an area of specialization such as general accounting/credit & collection; cash application; accounts payable/receivable; payroll; customer service; order processing, billing, leasing experience
• Recent College Grads will be considered
• Excellent customer service, and oral and written communication skills
• Solid analytical, problem solving, organizational, and interpersonal skills
• Knowledge of accounting/payroll systems and billing/invoicing and order entry processes
• High level of computer literacy, especially Excel (a must), and Order Processing skills

Only those candidates meeting the above requirements will be contacted.  No relocation or visa sponsorship is planned for this position.

Ricoh Americas Corporation offers a competitive compensation package that includes base salary, medical/dental, 401(k), and more.  As part of our pre-employment process, we require that applicants agree to submit to drug and background screenings. We will contact only those who are a potential match. 

Resumes without salary requirements will NOT be considered.

At Ricoh Americas Corporation, "equal opportunity" is more than a line at the bottom of an ad.  It's a commitment we put up front.  EEO M/F/D/V